Privacy Policy 
Effective Date 05-Jan-2026 
 
This Privacy Policy describes the policies of Bravo Zulu Coaching & Counseling Services, 12682 FM 1560 Suite 108, Texas 78023, United States of America (the), email: services@bzcounseling.com, phone: 210-570-1025 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.bravozulucoachingandcounseling.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. 

 We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. 
 
Information We Collect: 

We will collect and process the following personal information about you: 

• Name

• Email

• Mobile

• Military Branch

• SMS consent (when you opt-in to receive text messages)

 
How We Use Your Information: 

We will use the information that we collect about you for the following purposes:

• To provide customer services

• To communicate with you about our services

• To send you service-related notifications

• To send you SMS messages (only if you have opted-in to receive them)

• To respond to your inquiries and requests

 

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.

 

Who We Share Your Personal Information With

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements

• When required by law or to protect our rights

• With your explicit consent

 

SMS consent is not shared with third parties or affiliates. Your mobile phone number and SMS consent information will only be used by Bravo Zulu Coaching & Counseling Services to send you text messages that you have opted-in to receive. We will never share this information with any third parties or affiliates for their marketing or other purposes.
 
Retention Of Your Information: 
We will retain your personal information with us for 90 days to 2 years after user terminate account or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely. 
 
Your Rights: 
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at services@bzcounseling.com. We will respond to your request in accordance with applicable law. 

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at services@bzcounseling.com. 

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. 
 
Security: 
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 
 
Grievance / Data Protection Officer: 
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Bravo Zulu Coaching & Counseling Services, 12682 FM 1560 Suite 108, email: services@bzcounseling.com. We will address your concerns in accordance with applicable law.